Too warm in here—drop the temperature to 65 degrees—we have coats and winter clothes on. —A member.

 Thanks for your comment and I have to say I agree—which is why the store is set to 68 degrees. I think for customers, the store temperature is mostly experienced by the difference of the outdoor temperature and the store temperature, whereas for staff and equipment it is experienced based on acclimatization and lack of coats. The temperatures in the store are intended to produce the maximum customer and staff comfort while using reasonable energy resources.

Remove snow. Parking lot! —A member

Wow—that was some snow storm, eh? It just snowed and snowed and our snowplow kept working and working. Unfortunately the snow got compacted and then as it melted it became quite challenging to cope with. So, our apologies—we really do work hard at snow removal. Unfortunately sometimes it gets the better of us—let’s hope that was the worst of it.