Comment: Please think about making the oatmeal raisin cookies again. Don’t understand why majority of available cookies are with chocolate.

Response: The oatmeal raisin cookies are absolutely one of my favorites! We frequently struggle with fulfilling all of our customers’ cookie desires due to the limited space for cookies in the bins at the front registers and on the shelves. We are currently pursuing a new, larger cookie bin display that will hold more varieties at once. In the meantime, we have added Oatmeal Raisin cookies back to the production rotation. Have you tried the Sunflower Crinkles? They are another of my personal chocolate-free favorite.

Comment: I wanted to try some of the different cookies, but most were only available in 6-pack and I don’t know that I want 6. Single and 2-pack would be great for some others (gluten-free, etc.).

Response: Thank you so much for bringing to our attention such a practical idea!  We now carry smaller bags of all of our cookie varieties.

Comment: You need saucers for the soup. I have burnt my hands many a time.

Response: Thank you for bringing this to our attention! Saucers are now found on the salad bar near the soup.

Comment: Please carry hard goat cheese- like cheddar, gouda, pepper cheese.

Response: Thank you for supporting our cheese department.  Here is a list of some goat cheese varieties that we usually have on hand that you may like: Cablanca Goat Gouda, Rumiano Raw Milk Goat Cheddar, Meyenberg Aged Goat Cheddar; Greenbank Farms Goat Monterey Jack, Mt. Vikos Traditional Feta and Fetiri Herbed Feta- both made with sheep and goat milk, Redwood Hill Farm Goat Feta, and Woolwich Goat Mozzarella.  Feel free to call ahead to check availability or to place a special order.

Comment: I hate the clamshell containers used for to-go food. They are hard to open and they can’t be set on the table to serve- the lid is in the way.

Response: I am sorry to hear that you are experiencing trouble with our new deli containers. We changed to this style for a variety of reasons. Firstly, they are made from 100% recycled plastic, whereas the former ones were virgin plastic. There is an 85% reduction in energy use from using recycled plastic vs. making new plastic. The entire package is recyclable and the lids of the last style were not accepted at our recycling center. Also, we experienced much more waste from the last style since we would undoubtedly lose lids and end up with a mismatched quantity of tops and bottoms.

Comment: Loved the Mulligatawny Soup today! Vegan, great flavor, perfect spice, and delicious! Good Job Chef!!

Response: Thank you for your awesome compliment! Kudos to April, the multi-talented cook and pastry baker, for creating this new favorite!

Comment: Watch the salt! Lots of your deli entrees are loaded w/ extra salt. Also for some reasons, you put salt on your bagels! And I don’t mean just a little—I have to control my salt intake, but in general, most processed food has too much- but not necessary in the food you prepare too.

Response: I appreciate your feedback, Bill. I wish that I had nutritional facts to offer you, but that component of our recipe software is not yet working. Our cooks strive to create dishes that are flavorful and that appeal to a range of people, while maintaining a level of healthfulness. Reaching a balance with spices and salt can be challenging at times, especially since we all have different taste preferences. We will keep your input on the salt content in our entrees in mind. In regards to the bagels, it sounds like you got one of the Salted Bagels, a variety that is intentionally sprinkled heavily with salt. We make a large variety of other flavors that contain only a minimum of salt in the dough.